Workshop & Visual Facilitation
Create spaces of possibility to smooth processes and explore new ideas.
Devise strategies and improve operations for delivering programs. walk away with the skills and resources to take immediate action.
Jump to:
Smooth out your processes
Facilitated Idea Labs
Gather your teams to create new solutions, discover new ways to connect, and make processes more harmonious.
Virtual and in-person sessions available
The problem
We don’t have time for a lengthy consulting report no one will read. We need action.
The solution
Create a roadmap and action plan your team will actually use—because they helped make it! These half- to multi-day facilitated sessions blend group learning with real-life application tailored to your organization.
Improved outcomes to expect
Watch your teams take action with shared commitment toward your strategic plan. Your teams will demonstrate confidence and excellence in program delivery, engaging across disciplines in more nimble and responsive ways to new challenges and goals.
Idea Lab objectives that clients have used successfully include:
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Having a strategic plan doesn’t guarantee its implementation. Establish a shared vision and definition of success, get buy-in from your people, and create a learning culture in your organization.
Learn and practice how to:
Shift the approach to change
Understand the Activation Curve, and meet people where THEY are … not where YOU are
Identify barriers to change ahead of time
Move from vision to action
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Take some time away from your day-to-day to focus on where you’re going and what you might become. Clarify what supports your vision, and what opportunities are created as you work toward it.
You’ll be guided to:
Create a bold picture of the future and consider key scenarios on a vision canvas
Generate a variety of ideas that can propel you forward
Determine what activities to start, stop, or continue
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Confusion arises when a group isn’t clear on how decisions will be made. Discover how to establish roles, criteria, and techniques for deciding to reduce micromanagement and power struggles so you can focus on the great work you’re doing together.
Learn and practice:
Group dynamics
Establishing roles
Defining decision-making criteria, rules, and techniques
Map who does what by when
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Market, political, and social conditions change spectacularly fast. Embrace an innovative mindset to adapt proactively, ensuring you can continue delivering mission-critical services to your communities.
Learn and practice how to:
Zero in on the right opportunities
Generate original and relevant ideas for new service, process, or experience
Match the business and funding model
Check the fit: does this idea match our values and what our customers need?
Plan an experiment to test vailidity
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Even the most seemingly intractable challenges or lack of resources can be transformed with a shift in perspective. Walk away with a fresh set of questions and techniques to open your thinking and recharge your efforts.
Learn and practice:
How to identify perceptions and assumptions
Ask what’s unchangeable about the problem
Activities to reframe your perspective and open paths for action
Step away to think clearly
Carve out time to dig into new solutions and deepen connections within your team.
Virtual and in-person sessions available
Retreats and Intensives
The problem
We’re too busy with the day-to-day to think deeply about our future or to be “innovative.”
The solution
Step away from the office to work across disciplines and map a short- to long-term plan for your organization, letting the facilitator guide each step of the conversation.
Improved outcomes to expect
Renewed relationships to each other and your communities with a visual map and action plan supporting the long-term sustainability of your organization.
Sample Retreat topics:
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Create a compelling vision for the next few years of your organization. Take stock of current trends and potential disruptors, and connect your vision to the people who will be impacted.
Leave with a change plan to set your strategies in motion.
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Harness the power of low-fidelity prototypes and process diagramming to try out ideas before you launch them to the public.
Use a robust evaluation criteria to match the best solutions to your capacity and context so you can leave confident in your ability to deliver.
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Ensure your program and service efforts are aligned with your vision, mission, values, and capacity.
Take time to reflect on recent efforts using structured feedback processes and discussion to improve how you deliver programs and services.
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Does everyone on your team know each other? Do they know what other teams do and when?
Bring your extended team together to create new norms for communication, shared priority setting, and deepening an understanding of how individual and department contributions fit together.

What is Visual Facilitation?
Facilitation is the art of guiding people through processes that lead to agreed-upon outcomes—in a way that evokes participation, ownership, and creativity among all participants.
If you can write, you can draw. Zahler Design demystifies drawing and guides you through a process to document the conversation as it unfolds. Together, we will use simple shapes to explain concepts, ideas, and models.
Making conversations visual enables the group to make sense—and ultimately meaning—together.
This results in immediate documentation that feeds the group intelligence.

The secret to unlocking creativity is not to look for people who are more creative, but to unlock more creativity from the people who already work for you.
—Harvard Business Review